GENOME Support

When contacting support, first download "Support Data" from this page and share it (Summary-only is usually enough).

Support ID

—

App version

0.1.0

Entitlements

Unavailable

Saved data

0 items

(not scanned yet)

Privacy note

A Support bundle (especially with backup) may contain the HTML and copy of pages you created. Check the scope before sharing; Summary only is recommended. You can also use "Redact backup values" to share only hash/size metadata without actual values.

Advanced optionsScope, error log, diagnostics, and backup preview

Bundle options

Summary onlySupport ID / entitlements / storage summary / error log (recommended)Include projects backupProjects + snapshots — project-related keys only (for migration/recovery)Include all genome.* backupMay result in a large file (use only when needed)Include error log (last 50)

Note (optional)

Local diagnostics

If localStorage is large or corrupted, scanning may be slow. Run only when needed.

Error log: 0 eventsError 0Unhandled 0

(no recorded errors)

Open Storage Doctor

Provenance & diagnostics

Generation / export provenance and diagnostic event summary. Also included in the Support bundle.

Provenance (export history)

(no provenance records — records are created when you export from the Transform editor)

Diagnostic events

(no diagnostic events)